1. Roll up your sleeve to expose the skin. Apply the cuff to your wrist with your palm and the display facing up.
2. Fasten the cuff around your wrist, leaving no extra room between the cuff and your skin.
3. Sit upright with both feet flat on the floor, elbow on a table and wrist at heart level. Turn your palm upwards and take 5-6 deep breaths.
4. Rest for 5 minutes before measuring.
5. After 5 minutes, press the power button to begin the reading.
6. For a meaningful comparison, try measuring under similar conditions. For example, take daily measurements at approximately the same time, on the same wrist or as directed by a physician.

For issues or questions regarding readings, contact Member Services at 800-362-8671 or MemberServices@ehe.health.

1. Before the test, hydrate with 16 oz. (two full glasses) of water to help with blood flow.
2. Heat your hands to get the blood flowing to your entire hand and fingers. You can do this by warming your hands under warm water for one minute.
3. Move your body to get your blood flowing even more. We recommend two minutes of exercise—jumping jacks, squats, high knees, or whatever you’re most comfortable with. If you have a smart watch or heart monitor, we recommend getting your heart rate above 100 beats per minute.
4. Time to prepare to prick your finger. We recommend using your ring finger as it is usually the least calloused. Wipe your finger with the provided alcohol swab. Remove the collection device and place it face up on the table, ensuring you don’t touch the collection material.
5. Twist and remove the cap on your lancet.
6. Apply the lancet on either side of your finger, pressing it into the skin until you hear a click.
7. Massage (don’t squeeze) to increase blood flow.
8. Drop your blood onto the square indicated on the collection device. Fill the collection device to the first line indicated on the strip.

You’ll need to measure your waist circumference for a questionnaire later in the process. Follow the CDC’s guidelines for an accurate waist measurement:

1. Stand and place a tape measure around your midsection, just above your hipbones.
2. Make sure tape is flat and horizontal around the waist.
3. Keep the tape snug around the waist, but not so much that it’s compressing the skin.
4. Measure your waist just after you breathe out and take note of the measurement number.

Fill out the Biometrics Card included in your lab kit. Do not ship this card, you will use it during your virtual appointment with a clinician.

Your kit contains a prepaid shipping label and courier instructions. Drop off your completed home test at the nearest UPS location on the same day you take your test.

In 2-3 business days, the lab will receive your sample. Then, we’ll email you when your results are available and ready to review with an clinician.

It’s all in one care from the comfort of your home. Your benefit also includes access to post-exam resources as part of the Health Navigation Center, such Health Mentorship to work one-on-one with a coach on all health goals.

1. Log in to my.ehe.health using your credentials. 
2. Go to the ‘My Appointments’ tab. 
3. Click ‘New Appointment’ and choose ‘Pulse Virtual’ from the drop down at the top of the page.* 
4. If eligible, you’ll proceed to the registration page to submit your request for the Lab Kit. 

*If Pulse Virtual is not available, check with your HR manager to ensure you’re eligible for the benefit. 

There’s no cost to you. Pulse Virtual is part of the EHE Health preventive benefit your employer provides.

Pulse Virtual tests for the most important biomarkers of your health including assessments for diet, lifestyle, and behavioral health. More specifically, this includes: 

• Blood tests, including hemoglobin A1C and cholesterol  
• Blood pressure testing, plus a blood pressure monitor and waist measure circumference tape to keep with kit 
• Mental well-being screening  

1. Log in to my.ehe.health using your credentials. 
2. Go to the ‘My Appointments’ tab. 
3. Click ‘New Appointment’ and choose ‘Pulse Virtual’ from the drop down at the top of the page.* 
4. Proceed to the registration page to submit your request for the Lab Kit. 

*If Pulse Virtual is not available, check with your HR manager to ensure you’re eligible for the benefit. 

a. If you have a smart phone: Open the camera app on your mobile phone and hold it over the code. When the link pops up, click to open the browser and continue completing the activation screens. 

b. If you don’t have a smart phone: Go to ehe.health/lab-kit and use the Kit ID code found above the QR code on your activation card included in your kit. 

Due to state medical testing regulations in New York, residents must collect their samples at a Labcorp testing location instead of registering for a home kit. Otherwise, their experience is the same as residents of other states.

Instructions are available upon kit activation. You’ll be guided through a step-by-step process to: 

• Measure blood pressure  
• Obtain your blood sample 
• Measure waist circumference  
• Record biometrics  
• Ship samples 

Your kit includes a Biometrics Card to fill out as you complete the sample collection process.

Keep this on hand for your virtual appointment with an EHE Health clinician.

Fasting is not required for blood collection or any other step in the Pulse Virtual process. However, being well-hydrated is important for the testing process, so be sure to drink plenty of fluids. 

Collection should take 10-15 minutes from start to finish. 

No, your kit contains a prepaid shipping label.

Follow the instructions to collect your sample, and then use the packaging provided to send to the lab for processing. Please note: You must collect and ship back your sample on the same day.

In 2-3 business days, the lab will receive your sample. Then, we’ll email you when your results are available and ready to review with an EHE clinician.

1. You’ll receive an email notifying you that your lab results are ready for review.  
2. You’ll log in to the patient portal at my.ehe.health using your credentials. 
3. Select your preferred date and time on the scheduler.  
4. You’ll receive a confirmation email that includes a link to complete the Health Assessment prior to your virtual appointment, plus a link to join the virtual call with your clinician.   

You’ll receive an email once your lab results are ready to review  in your myEHE portal and to book your one-on-one session with a clinician to review together in a virtual appointment.

A clinician will discuss your results and lab data to give you a clear picture of your health. They’ll also help you create an action plan. The session typically lasts for about 20-30 minutes.

After your virtual appointment, you’ll be able to view the results on your own in your member portal. You’ll also receive any next steps or clinical follow ups based on your results and get access to the Health Navigation Center. This includes working one-on-one with a Health Mentor to work on health goals and related.

To take advantage of all Health Navigation Center services, get in touch with one of our coordinators at  healthnav@ehe.health. To start working with a Health Mentor, get in touch at 866.657.5697 or emailmentorme@ehe.health.